Safe & Responsible Play

Play Smart, Stay Safe
with fb775

At fb775, entertainment and player well-being go hand in hand. This page outlines the tools, policies, and support resources that help our players across Bangladesh maintain healthy gambling habits — and know when to seek help.

18+ Age Requirement
24/7 Support Access
৳0 Cost to Self-Exclude
5+ Protection Tools
Our Commitment

Responsible Gaming at fb775

fb775 is Bangladesh's trusted online casino and sports betting platform, and we take our responsibility to players as seriously as we take entertainment. Gambling is a legitimate form of leisure for millions of adults across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond — but it comes with risks that must be acknowledged, understood, and actively managed.

Our responsible gaming framework is built around three core principles: prevention, protection, and support. Prevention means ensuring only eligible adult players can register and access our platform. Protection means giving every registered player the tools they need to set personal boundaries and stay in control of their play. Support means making it easy to access help — from our 24/7 English-language support team to external specialist organisations — whenever a player feels gambling may be becoming a problem.

fb775 believes that sustainable, enjoyable gambling requires an honest relationship between the platform and its players. We do not encourage players to chase losses, bet beyond their means, or gamble under emotional distress. Our promotional communications are designed to offer value, not to pressure players into depositing beyond their comfort level.

This Responsible Gaming page explains every policy, tool, and resource available to fb775 players. We encourage all players — whether new to online gambling or experienced — to read this page fully and take advantage of the protective tools described below. Responsible gaming is not a burden; it is the foundation of a positive, long-term relationship with gambling as entertainment.

Please note: Gambling should always be treated as entertainment, not as a source of income or a way to recover financial losses. If gambling is affecting your finances, relationships, or mental health, please use the tools and resources on this page or contact our support team immediately.

Prevention First

Strict 18+ verification, identity checks, and account monitoring to prevent underage and vulnerable individuals from accessing the platform.

Player-Led Protection

Every player can set their own deposit limits, session time alerts, and cooling-off periods — directly through account settings or by contacting support.

Always Available Support

Our English-language support team is available around the clock. No waiting, no judgment — just straightforward help when you need it most.

Age Policy

18+ Age Restriction Policy

fb775 operates strictly as an adult entertainment platform. All players must be 18 years of age or older to register, deposit, or participate in any game or betting activity on fb775. This is a firm, non-negotiable requirement that applies to every player regardless of location within Bangladesh.

During the registration process, every applicant is required to confirm that they are 18 years of age or older. fb775 reserves the right to request identity verification documents — such as a National Identity Card (NID) or passport — at any stage of the player journey to confirm age compliance. Accounts found to belong to individuals under 18 will be closed immediately and any funds held will be handled in accordance with our Terms & Conditions.

We also strongly encourage parents and guardians to make use of internet filtering and parental control software to prevent minors from accessing online gambling platforms. Tools such as device-level content filters, router-level restrictions, and browser extensions can provide an additional layer of protection in households where children are present.

Protecting Minors at the Device Level

If you share a device with younger family members, fb775 recommends the following additional precautions:

  • Never save your fb775 login credentials in a shared browser or device.
  • Always log out of your fb775 account when you are not actively playing.
  • Use device passcodes and screen locks to prevent unauthorised access.
  • Consider enabling parental control software on shared devices.
  • Report any suspected underage access to [email protected] immediately.
Zero Tolerance: fb775 operates a zero-tolerance policy toward underage gambling. Any account identified as belonging to a minor will be permanently closed without appeal and reported to relevant authorities where required by law.
18+

Adults Only Platform

fb775 is exclusively available to adults aged 18 and above. Registration requires age confirmation. Identity verification may be requested at any time to enforce compliance.

  • NID / passport verification available
  • Age confirmed at registration
  • Underage accounts closed immediately
Awareness

Recognising Problem Gambling

Problem gambling can develop gradually. For most players, gambling remains a controlled and enjoyable pastime. But for some, it can become a compulsion that negatively affects finances, personal relationships, mental health, and daily life. Recognising the early warning signs — in yourself or in someone you care about — is the most important first step toward regaining control.

fb775 actively monitors player behaviour for indicators of potential problem gambling, including sudden large increases in deposit frequency, extended uninterrupted sessions, and repeated attempts to recover losses through larger bets. If our system flags unusual patterns, our team may reach out proactively to offer support and information about available tools.

The following checklist highlights common signs that gambling may have shifted from entertainment to a problem. Answering "yes" to several of these questions is a strong signal that it is time to use one of fb775's protective tools or to seek external support.

  • Do you spend more time or money gambling than you originally intended?
  • Have you tried to cut back on gambling but found it difficult or impossible?
  • Do you feel restless, irritable, or anxious when you are not gambling?
  • Do you gamble to escape stress, worry, boredom, or negative emotions?
  • Have you chased losses — betting more in an attempt to win back money you have lost?
  • Have you borrowed money or sold possessions to fund gambling?
  • Has gambling caused conflict in your relationships, work, or family life?
  • Do you feel the need to keep your gambling habits secret from people close to you?
Answering "yes" to three or more of the questions on this list is a recognised indicator of problem gambling behaviour. This does not mean you have a disorder — it means taking a break and reviewing your habits is a sensible, healthy decision.

Gambling Should Never Be

  • A source of income or livelihood
  • A way to recover financial losses
  • An escape from personal problems
  • Funded by borrowed money or debt
  • Prioritised over essential expenses

Gambling Should Always Be

  • Purely for entertainment and fun
  • Funded only by disposable income
  • Time-limited with planned breaks
  • Something you can walk away from
Protection Tools

Your Player Protection Tools

fb775 provides a suite of free, immediately accessible tools designed to help you stay in control of your gambling activity. These tools are available to all registered players at no cost and can be activated at any time by contacting our support team at [email protected].

Deposit Limits

Set a maximum daily, weekly, or monthly deposit cap on your account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered instantly; increases require a 24-hour cooling-off period for your protection.

Session Time Limits

Set a maximum session duration after which you will be automatically logged out of the platform. Session time limits help prevent the kind of extended, unplanned play that can lead to impulsive decision-making and overspending.

Time-Out Period

Take a short, structured break from gambling by activating a time-out of 24 hours, 7 days, or 30 days. During this period your account will be restricted from deposits and gameplay. The time-out cannot be cancelled early once activated.

Self-Exclusion

Request a long-term self-exclusion of 6 months, 1 year, 3 years, or permanent closure. During self-exclusion, your account is fully suspended and you will be opted out of all promotional communications. See Section 5 for full details.

Reality Checks

Enable periodic on-screen reminders that display how long you have been playing in your current session, your net win/loss position, and a prompt to review whether you wish to continue. Reality checks are triggered at intervals you choose.

Loss Limits

In addition to deposit caps, you can set a maximum net loss limit per day, week, or month. Once your loss limit is reached, access to real-money games is suspended for the remainder of that period, regardless of your remaining account balance.

To activate any of the tools listed above, contact fb775 support at [email protected] with the subject line "Responsible Gaming Tool Request". Our team will process your request within 24 hours. Requests to reduce limits or activate protective restrictions are always prioritised and applied without delay.
Self-Exclusion

Self-Exclusion & Account Closure

Self-exclusion is the most comprehensive protective tool available on fb775. When you self-exclude, your account is immediately suspended — you will be unable to log in, make deposits, place bets, or access any gambling feature on the platform. You will also be automatically removed from all marketing and promotional email lists for the duration of your exclusion.

Self-exclusion is available in the following durations: 6 months, 1 year, 3 years, or permanent closure. fb775 strongly recommends choosing a duration that feels genuinely protective rather than the shortest available option. If you are unsure, our support team can discuss the options with you without judgment.

Important: Once a self-exclusion is activated, it cannot be reversed or shortened before the selected period expires. This is intentional — it ensures that a moment of impulse cannot undo a considered decision to take a break. When a time-limited exclusion period ends, your account will not be automatically reactivated; you must contact our support team to request reactivation, at which point a 24-hour reflection period applies before access is restored.

Self-exclusion requests are free of charge, processed within 24 hours of receipt, and any remaining account balance will be held securely and made available for withdrawal upon your request during the exclusion period.

How to Request Self-Exclusion

  1. Contact fb775 Support

    Send an email to [email protected] with the subject line "Self-Exclusion Request". Include your registered username and the exclusion duration you want.

  2. Identity Confirmation

    Our team will verify your identity to ensure the request is being made by the account holder. This prevents third parties from excluding your account without your consent.

  3. Exclusion Applied Within 24 Hours

    Once confirmed, your account will be suspended within 24 hours. You will receive an email confirming the exclusion start date, end date (if applicable), and instructions for requesting a balance withdrawal.

  4. Balance Withdrawal

    Any funds remaining in your account at the time of exclusion can be withdrawn via your preferred payment method (bKash, Nagad, Rocket, or bank transfer). Submit your withdrawal request alongside the self-exclusion request or separately.

  5. Marketing Opt-Out

    You will be automatically removed from all fb775 promotional communications. If you continue to receive marketing emails after 48 hours, contact support immediately.

Self-Exclusion Duration Options

Short Break 6 Months
Extended Break 1 Year
Long-Term Break 3 Years
Permanent Closure Indefinite
Self-exclusions cannot be reversed or shortened early. This irreversibility is a deliberate protective feature, not a restriction. Please choose a duration you are genuinely committed to.
Financial Controls

Deposit & Spending Limits

Setting clear financial boundaries is one of the most effective ways to ensure gambling remains affordable and within your means. fb775 allows players to set hard deposit limits at the daily, weekly, and monthly level. Once a limit is active, the platform will automatically decline any deposit attempt that would cause your total deposits to exceed the limit you have set for that period.

Deposit limits apply across all payment methods available on fb775 — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. The limit is calculated on the total deposited amount, not on individual transaction sizes, so it cannot be circumvented by making multiple smaller deposits.

Lowering a deposit limit takes effect immediately upon confirmation from our support team. There is no waiting period for reductions — this ensures you can act quickly if you feel you need tighter controls right now. Raising a deposit limit, however, requires a mandatory 24-hour cooling-off period before the increase becomes active. This gives you time to reconsider whether the increase is genuinely in your best interest.

In addition to deposit limits, fb775 also offers loss limits — a separate cap on the net amount you can lose within a chosen time period — and wager limits, which cap the total value of bets placed. These tools work together to give you comprehensive financial oversight of your gambling activity across all game types, including cricket betting, slots, live casino, and table games.

Recommended Limit-Setting Approach

Before you set a deposit limit, fb775 recommends calculating your personal entertainment budget for gambling — the amount you can genuinely afford to lose without it affecting your essential expenses (rent, food, utilities, family needs). Set your deposit limit to that amount or lower. A common starting point for players in Dhaka and other Bangladeshi cities is to allocate no more than 5–10% of monthly discretionary income to gambling entertainment.

Tip: Think of your deposit limit as your entertainment budget — the same way you might budget for a cinema trip, a restaurant meal, or a cricket match ticket. Once the budget is spent, the entertainment is over for that period. This mindset keeps gambling fun rather than stressful.

Limit Types Available

Daily Deposit Limit

Resets every 24 hours at midnight BST.

Weekly Deposit Limit

Resets every Monday at 00:00 BST.

Monthly Deposit Limit

Resets on the 1st of each month.

Loss Limit

Caps net losses over your chosen period.

Wager Limit

Caps total bet value across all games.

Session Controls

Time-Out & Session Controls

A time-out is a short, structured break from all gambling activity on fb775. Unlike self-exclusion — which is designed for players who have identified a serious problem — a time-out is appropriate for any player who simply wants to step back and reset, whether due to a losing streak, stress, increased play frequency, or a general desire to take a breather.

During a time-out, your account is placed in a restricted state. You will not be able to deposit funds, access any games, place bets, or participate in any promotional offers. You can still log in to view your account history and request a withdrawal of any existing balance. Time-outs are available for 24 hours, 7 days, or 30 days.

Once a time-out is activated, it cannot be cancelled before the selected period ends. This is intentional — removing the ability to impulsively reverse a protective decision is part of what makes time-out an effective tool. When your time-out expires, your account access is restored automatically; you do not need to contact support to resume play.

Session Time Alerts

In addition to full time-outs, fb775 offers in-session reality check alerts. You can configure alerts to appear at 30-minute, 1-hour, or 2-hour intervals during active gameplay. Each alert displays a summary of your current session duration and net position, and asks whether you wish to continue playing. These prompts are delivered as on-screen notifications and are designed to interrupt the flow of play just long enough for a conscious, considered decision.

Automatic Session Timeout

For additional protection, fb775 automatically logs out any account that has been inactive for 30 consecutive minutes during a session. This prevents accidental extended sessions on shared devices and reduces the risk of unauthorised access to an unattended account.

Time-Out Options

  • Quick Reset 24 Hours
  • Weekly Break 7 Days
  • Monthly Pause 30 Days

Reality Check Intervals

  • Frequent Reminder 30 Minutes
  • Standard Check 1 Hour
  • Extended Session 2 Hours
Time-outs cannot be cancelled early once activated. Plan accordingly and choose the duration that best matches the break you genuinely need.
Help & Support

Support Resources & Help Lines

If you believe gambling is negatively affecting your life — or the life of someone close to you — it is important to seek help promptly. fb775's own support team is available 24 hours a day, 7 days a week, and can help you activate any of the protective tools described on this page, discuss your situation, or point you toward specialist external support.

fb775 support can be reached at [email protected]. All responsible gaming requests are handled with complete confidentiality by our trained support staff. You will never be judged or pressured — our goal is to help you make the choice that is right for your well-being.

For players who need professional counselling or peer support beyond what fb775 can provide, we encourage reaching out to mental health and problem gambling support organisations. While Bangladesh's specialist gambling support infrastructure continues to develop, general mental health helplines and community support services are available across major cities including Dhaka, Chittagong, Sylhet, and Khulna.

Friends and family members who are concerned about a loved one's gambling habits can also contact fb775 support for guidance on how to approach the situation sensitively and constructively. We can provide information about the protective tools available and how to encourage someone to use them.

fb775 Responsible Gaming Support

Available 24/7 — English language — Bangladesh Standard Time

Subject line: Responsible Gaming Request / Self-Exclusion / Deposit Limit
Response time: Within 24 hours; urgent requests prioritised

When to Seek Help Immediately

  • You are gambling with money needed for essentials
  • You have borrowed money specifically to gamble
  • Gambling is causing relationship breakdown
  • You feel unable to stop despite wanting to
  • Gambling is affecting your mental health or sleep

Responsible Gaming Commitments

  • Free protective tools for all registered players
  • No pressure to increase limits or continue play
  • Confidential, judgment-free support 24/7
  • Automatic session timeout after inactivity
  • Strict 18+ enforcement on all accounts
Play Responsibly

Enjoy fb775 On Your Own Terms

Set your limits, use the tools, and play with confidence. fb775 is here to provide safe, fair entertainment to adult players across Bangladesh — at a pace and budget that works for you.

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